Popular products sell out fast so we’re giving you the chance to order them before they’re released so you don’t miss the chance to own some amazing products.
We take payment for Pre-order items straight away just like any other product on SomethingJapanese.com. We will then dispatch your order when it’s released and in stock. We list the estimated release date for each Pre-order product in its products description.
Canceling your Pre-order: It is possible to cancel your Pre-order item up until 50 days before it’s ETA release date. You cannot cancel your Pre-order within these 50 days so please consider this before placing your order. If you would like to cancel your Pre-order please just contact us and tell us your full name, Order ID and which item you would like to cancel. We will then process a full refund to you.
Note* All Pre-order items’ release dates are issued by the manufacturer and may change if production is delayed.
Note* If for whatever reason we cannot fulfil your order we will refund your purchase in full, that’s our guarantee.
Note* Points earned on Pre-order items are issued once the item is in stock and dispatched to you, your points will automatically be issued to your account.